Customer
Care

Enduring Homes
Timeless Design

With years of experience developing homes built to endure in both design style and construction quality, we are experts in creating homes that our customers will love for a long time. We choose our partners carefully, working with architects and designers who share our vision and dedication to putting the homeowner first.

Empowering
Homeowners

Committed to providing best-in-class customer service, Zail Properties works with home buyers to educate and orient them on their new home, its appliances and its operational systems. We give all the necessary tools to feel at home in your new space and empower you to make it your own.

Crafting Homes
Ensuring Confidence

We work hard to identify and resolve issues prior to move-in and deliver superior customer service and ongoing support thereafter. Our solid workmanship is backed by a 2-5-10 year home warranty that delivers peace of mind to homeowners for years to come.

Your new home’s mandatory warranty
insurance includes the following:


Coverage within the first two years on labour and materials:

12 months of coverage for defects in material and labour for your unit

15 months coverage for defects in material and labour for the common property in a multi-unit building


Coverage on the building envelope,
including coverage on unintended
water penetration

Coverage on major structural items

Have a
Question?

We want to hear from you.

Should you need any further information about your Zail property, please don't hesitate to contact one of our Customer Care providers

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